For ages 21+ only

Play responsibly on cv96 and enjoy safely

cv96 believes gaming should be a source of fun — not stress. Our tools and guidelines are here to help you build healthy, controlled gaming habits.

Our commitment

Safe gaming is our priority

cv96 is more than just a gaming platform for players in Bangladesh — it is a commitment to creating a responsible environment. We believe that if every player follows a few simple rules, gaming can be a truly enjoyable experience.

Online gaming or betting should be enjoyed as a form of entertainment — not as a source of income or a way to solve financial problems. At cv96, we encourage all our players to make conscious decisions about how they spend their time and money.

Remember: if gaming ever becomes a source of anxiety or problems rather than fun, that is a warning sign. cv96 is here for you — our support team is ready to help seven days a week, twenty-four hours a day.

Important warning

  • cv96 is for ages 21 and above only
  • Minors are strictly prohibited from opening an account
  • Do not play to recover money you have lost
  • Do not borrow money or take out loans to bet
  • Do not game under the influence of alcohol or drugs
  • Do not treat gaming as your main source of income
Our protection tools

Keep your gaming in control

cv96 gives you a set of effective tools so you always stay in control of your gaming experience.

Self-Exclusion

If you feel you need a break from gaming, use the self-exclusion option. cv96 lets you lock your account for a set period or permanently. Once activated, it cannot be reversed before the designated time.

Deposit limit

Set a daily, weekly, or monthly deposit limit that fits your budget. Once a limit is set, you will not be able to deposit more than that amount. The minimum deposit on cv96 is just ৳200.

Time-out feature

Take a set break ranging from 24 hours to several weeks. During a time-out you will not be able to log in to your account or place any bets. Use this opportunity to regroup.

Loss limit

Set a cap on how much you can lose within a given period. Once that limit is reached, cv96 will automatically stop you from placing further bets — keeping your savings protected.

24/7 Support

If you have any concerns about gaming, contact our support team. cv96's live chat and email support are available seven days a week, twenty-four hours a day, in Bengali and English. We will listen to you carefully.

Age verification

cv96 strictly enforces the 21+ age limit. Age is verified at account registration. If you find that a minor is using your device, let us know immediately.

Ask yourself

Recognise the signs of a problem

Think through the questions below. If you answer "yes" to several of them, contact the cv96 support team or take a short break.

  • Are you repeatedly betting to try to win back money you have lost?
  • Is gaming causing tension in your relationships with family or friends?
  • Are you hiding the time or money you spend on gaming?
  • Have you ever borrowed money or taken a loan to place bets?
  • Do you find it hard to take a break from gaming?
  • Are work, studies, or daily responsibilities being neglected because of gaming?
  • Do you feel restless or distressed when you are not gaming?
Healthy gaming habits

Tips for a smart gamer

Follow these habits to play and have fun on cv96:

  • Set a budget in advance and stick to it strictly.
  • Treat gaming as entertainment — not a way to earn money.
  • Take regular breaks — do not play for long stretches without stopping.
  • Stay away from gaming when you are tired or under stress.
  • Only spend money you can afford to lose without it causing you problems.
  • Talk openly with family and loved ones.
  • Use cv96's deposit limit and time-out features whenever you need them.
Our pledge

What does cv96 do?

cv96 works continuously at the platform level to ensure responsible gaming.

SSL protection

Your data and transactions are fully protected with SSL encryption.

Fair Play

All games on cv96 deliver fair, verifiable results — no manipulation.

Minor protection

Age is verified at registration. No one under 21 can open an account.

Round-the-clock support

24/7 live chat and email support. Write to [email protected] for any issue.

Detailed information

How to use the protection tools

🔒 Self-exclusion process

After logging in to your account, go to the "Account Settings" section and select the "Responsible Gaming" option. There you will find timed exclusion (30 days, 60 days, 90 days) as well as permanent exclusion. Once exclusion is active, you will no longer be able to log in and you will not receive any promotional emails.

💰 Setting a deposit limit

Go to the "Responsible Gaming" menu and set a daily, weekly, or monthly deposit limit. Lowering the limit takes effect immediately. Increasing the limit requires a 7-day waiting period — this protects you from making impulsive decisions. Remember, the minimum deposit on cv96 is ৳200 and the minimum withdrawal is ৳500.

⏱️ How to take a time-out

You can set a time-out for any duration from 24 hours up to 30 days. During this period your account will be locked and you will not be able to place bets. Your account will be reactivated automatically once the time-out ends. If you need a longer break, consider self-exclusion.

🎧 How to get support

Contact cv96 via live chat (active 24/7) or by email: [email protected]. Our support team can communicate in both Bengali and English. Do not hesitate to share any gaming-related concern with us — big or small.

Age limit

For ages 21+ only

To open an account and play on cv96, you must be 21 years of age or older. This is not just a rule — it is our firm commitment to protecting minors.

If there are minors in your home or among your acquaintances, please set a password or PIN lock on your device and keep your cv96 login details out of their reach. If you suspect that a minor has used your account, notify us immediately.

We verify at registration that the user meets the age requirement. Any suspicious account will be closed immediately following investigation.

21+

For ages 21 and above only. cv96 is committed to protecting minors from gaming.

Common Questions

Responsible gaming Q&A

Log in to your account and go to the "Responsible Gaming" menu under "Account Settings". There you can set a daily, weekly, or monthly deposit limit. Lowering the limit takes effect immediately, but increasing it requires a 7-day waiting period.

Yes. You can withdraw any balance remaining in your account before self-exclusion is activated. The minimum withdrawal amount is ৳500. Contact [email protected] for assistance.

On cv96 you can take a time-out ranging from 24 hours up to 30 days. If you need a longer break, choose the self-exclusion option, which can be set for 30 days, 60 days, or 90 days.

If you feel that a friend or family member is struggling because of gaming, encourage them to contact the cv96 support team. Advice is available via live chat or by email at [email protected]. You can also reach out to us as a third party to raise your concerns.

No. Only people aged 21 or above can open an account on cv96. Age is verified at registration, and suspicious accounts will not be able to make transactions without verification.

You can reach cv96 in two ways: directly via live chat on the website (active 24/7) or by email at [email protected] — both services are available in Bengali and English. Feel free to talk to us about any gaming-related concern or issue.

Play within your limits and enjoy the fun

Play your favourite games on cv96 — slots, cricket betting, or live casino. Remember, responsible gaming is the best gaming.

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